Terms & Conditions

1. The service

FieldTaskora provides software for capturing, structuring, and reporting on field operations data — job workflows, safety compliance, evidence capture, and the AI/field-intelligence features built on top. We provide the service on an "as available" basis and may add, change, or remove features over time.

2. Accuracy of data — no warranty

FieldTaskora captures, organises, and presents data submitted by your field crews and derived by automated processing (including AI-generated summaries, transcriptions, extractions, and analyses). While we take reasonable care, we do not warrant that any captured, derived, or AI-generated data is accurate, complete, current, or fit for a particular purpose.

You are responsible for reviewing and verifying any output before relying on it for compliance, safety, billing, legal, or operational decisions. To the maximum extent permitted by law, FieldTaskora is not liable for any loss or damage arising from inaccuracies, omissions, or errors in the data or in automated outputs.

3. Ownership of data and platform

As between you and FieldTaskora, FieldTaskora owns and retains all right, title, and interest in:

• the FieldTaskora platform, software, models, and all intellectual property in them;
• all aggregated and de-identified data derived from use of the service; and
• all derived and AI-generated outputs — summaries, transcriptions, extractions, scores, and analyses produced by the platform.

You retain ownership of the underlying personal data of identifiable individuals to the extent required by applicable data-protection law; nothing in these terms purports to transfer or waive statutory rights that cannot lawfully be transferred or waived (see our Privacy Policy). For all other content and data submitted to or generated within the platform, FieldTaskora's ownership and the licence below apply.

4. Licence to use data to train and improve our AI

You grant FieldTaskora a worldwide, perpetual, irrevocable, royalty-free licence to host, process, and use the data submitted to or generated within the platform to operate, maintain, secure, and improve the service — including to train, evaluate, fine-tune, and improve our machine-learning and AI models and the field-intelligence features that power the product.

Where data is used for model training or product improvement, we aggregate and de-identify it so that it cannot reasonably be used to identify an individual. This licence survives termination of your account for as long as is necessary for those purposes. Training and improvement are the only purposes for which we use your data beyond delivering the service — see clause 5.

5. We do not sell or share your data

FieldTaskora does not sell, rent, trade, or share your data or personal information with third parties for their own purposes, and we do not use it for third-party advertising. We use your data only to deliver and improve the service and to train our own AI models as described above. The only parties who ever process your data are infrastructure sub-processors acting strictly on our instructions to run the service, under written confidentiality and data-protection obligations (listed in our Privacy Policy). "Share" here does not include those sub-processors or disclosures we are legally compelled to make.

6. Your responsibilities

• Ensure you have the right to upload the data and images you submit, including any necessary notices to and consents from the individuals shown or described.
• Keep account credentials secure and use the service in line with applicable laws.
• Configure roles and access so that workers only see data appropriate to them.

7. Plans, accounts, and termination

Free and paid plans are described on our pricing page and may change. We may suspend or terminate accounts that breach these terms. On termination you may request export or deletion of your data, subject to our retention obligations and to the surviving training licence over already-de-identified data in clause 4.

8. Limitation of liability

To the maximum extent permitted by law, FieldTaskora's total liability arising out of or in connection with the service is limited to the fees you paid in the 12 months preceding the claim. Nothing in these terms excludes, restricts, or modifies any consumer guarantee, right, or remedy that cannot be excluded under applicable law — including the Australian Consumer Law, mandatory rights under EU/German law, and non-waivable rights under applicable US state law.

9. Governing law and your local rights

Wherever you use the service, the mandatory laws of your country of residence or establishment apply. Consumers and organisations in Australia, the EU/Germany, and the United States retain all rights granted by their local law.